Marwill Solutions Limited
In these Terms of Service:
Marwill Solutions Limited provides consultancy, advisory, and systems delivery services focused on software selection, workflow optimisation, and data-driven solutions.
The Company is not affiliated with, endorsed by, or responsible for Airtable, Odoo, or any other third-party software provider.
The Company provides a software matchmaking and referral service designed to help Clients identify and select software solutions suited to their business needs.
The baseline scope of the Software Matchmaking service is provided free of charge and is described on the Company’s website from time to time.
Any services requested by the Client that fall outside the baseline scope of the Software Matchmaking service as described on the Company’s website shall be chargeable.
No chargeable work shall commence unless the scope and fees have been agreed in writing in advance, whether by statement of work, proposal, or written email agreement.
The Software Matchmaking service is provided at no direct cost to the Client.
The Company may receive referral fees from software vendors where a Client proceeds to contract with a vendor following an introduction made by the Company. Such referral fees do not affect the price paid by the Client to the vendor.
Where the Company provides a referral to a software vendor, the Client agrees to use the specific referral link, referral code, or introduction method provided when engaging with that vendor.
The Client is under no obligation to contract with any vendor introduced by the Company.
Where the Client chooses to proceed with a recommended vendor, the Client agrees to honour the referral process.
All recommendations, analyses, evaluations, and introductions provided as part of the Software Matchmaking service remain the intellectual property of the Company and may be used solely for the Client’s internal evaluation purposes.
The Company acts solely as an introducer and advisor and is not responsible for vendor performance, implementation outcomes, pricing, contractual terms, or support once the Client contracts with a vendor.
The Company provides design, configuration, and delivery of Airtable-based mini-applications, interfaces, automations, scripts, and related advisory services.
Unless expressly agreed in writing, these Services are provided on a consultancy basis and do not constitute a managed service.
The Company may provide advisory, systems design, and process optimisation services as agreed in writing.
The Client is responsible for maintaining appropriate third-party accounts, ensuring correct access permissions, and maintaining data accuracy and backups.
The Company is not responsible for issues arising from changes made by the Client or third parties.
All data and content provided by the Client remain the property of the Client.
Upon full payment, the Client shall own their specific Airtable base, interfaces, configurations, and data for internal business use.
All intellectual property rights in templates, structures, schemas, automations, scripts, workflows, logic, methods, and know-how used to create the solution remain the exclusive property of Marwill Solutions Limited.
The Company may reuse and adapt templates, structures, and logic for other clients or internal products, provided no Client data or confidential information is reused or disclosed.
Nothing in these Terms transfers ownership of the Company’s background intellectual property to the Client.
The Company may use third-party platforms including Airtable, Make, Zapier, Documint, Odoo, and others deemed reasonably necessary.
Unless agreed otherwise, all third-party subscription and usage costs are borne by the Client.
The Company is not responsible for third-party outages, changes, pricing, or availability.
Fees shall be agreed in writing.
All fees are exclusive of VAT unless stated otherwise.
Late payment may result in suspension of Services.
Unless expressly agreed in writing, the Services do not include ongoing support, maintenance, monitoring, or updates following delivery.
Where the parties enter into a support or maintenance agreement, such agreement shall have an initial minimum term of twelve (12) months.
Following the expiry of the initial term, the support agreement shall continue on a rolling monthly basis unless terminated in accordance with clause 8.3.
Either party may terminate a support or maintenance agreement after the initial twelve (12) month term by providing not less than thirty (30) days’ written notice.
Termination shall take effect at the end of the applicable notice period.
Support services shall be charged monthly in advance, unless otherwise agreed in writing.
Fees paid are non-refundable once the relevant billing period has commenced.
Support services are limited to the scope expressly defined in the applicable support agreement.
Work outside the agreed support scope may be treated as a new engagement and charged separately.
Requests for changes or enhancements outside the originally agreed scope shall not be included unless agreed in writing and may be subject to additional fees.
Unless the Client objects in writing by email, the Company may identify the Client by name and logo for marketing purposes.
High-level case studies may be prepared provided no confidential information or Client data is disclosed.
Where Services are provided in collaboration with an Advisory Partner, the Client’s identity shall be treated as confidential unless prior written consent is obtained from both the Client and the Advisory Partner.
Any written objection or restriction provided by email shall supersede this section with respect to marketing only.
All Client data remains the sole property of the Client.
For UK GDPR purposes, the Client acts as data controller and the Company acts as data processor unless otherwise agreed.
The Company may store and manage Client data using internal systems, including Odoo, for operational, project management, and commercial purposes.
Odoo implements industry-standard security practices including access controls, encrypted transmission, and secure hosting.
The Company restricts access to Client data to authorised personnel only.
The Company shall not sell, licence, or exploit Client data.
Client data shall be retained only as long as reasonably necessary or required by law.
Where Services involve an Advisory Partner, the Company shall act in good faith and respect the existing relationship between the Advisory Partner and the Client.
Nothing in these Terms creates a partnership, agency, joint venture, fiduciary, or exclusivity relationship between the Company and any Advisory Partner.
Each party shall keep confidential all non-public business, technical, and commercial information received from the other.
Nothing limits liability for death, personal injury, fraud, or wilful misconduct.
Subject to this, the Company’s total liability shall not exceed the fees paid by the Client in the preceding twelve (12) months.
The Company shall not be liable for indirect, consequential, or economic losses.
Either party may terminate these Terms for material breach not remedied within fourteen (14) days.
The Company may terminate immediately for non-payment.
Neither party shall be liable for failure caused by events beyond reasonable control.
These Terms are governed by the laws of Scotland, and the Scottish courts have exclusive jurisdiction.
These Terms constitute the entire agreement.
Amendments must be in writing.
If any provision is invalid, the remainder shall remain in force.
By engaging Marwill Solutions Limited, completing a contact form, entering into a statement of work, or otherwise using the Services, the Client confirms acceptance of these Terms of Service.